EOS M6 Mark II Persistent "Raise the flash" Message

[NGlassmaker]

• We were taking photos the other day and

 

all of a sudden got the following screen. Anybody know how to fix it? Even if we put the flash up we get the same error.We are using an EOS M6 Mark ii

[jrhoffman75]

It looks like the camera shake icon is illuminated. The flash power probably isn't sufficient to overcome the low lighting level.

[NGlassmaker]

It does it while trying to take any picture no matter the light. It was working one second and the next this appeared and can’t get it off the screen at all. Not allowed to take any pictures. 

[Danny]

Hi, NGlassmaker!

So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

Thanks and have a great day!