EOS 7D Mark II Viewfinder icons all lit

[Carlos2662]

Dear Community,

All icons from my Canon 7 DII viewfinder are lit up and I can't see  nothing beyond that, only icons from the camera.

Live view is the only way to make photos. Reseting the camera din't help.

Can someone help me with this problem ?

Very much appreciated.

Marreiros

The Hauge

Holland

[jrhoffman75]

Try removing the camera battery and powering the camera on. Actuate the shutter button a few times. Then replace battery.

[Carlos2662]

Thank you very much for your tip

Unfortunalely does't work I wonder if has to do with the mirror that reflects all the icons back to the viewfinder.

This is really annoying very frustrating.

Marreiros

[deebatman316]

The 7D Mark II doesn't use regular a regular focusing screen. It used an LCD overlay in the viewfinder. Can you show us a picture of what's going on.

[Carlos2662]

[Carlos2662]

Thank you very much

This is the viewfinder looks like

Marreiros

[deebatman316]

It looks like the LCD overlay in the viewfinder has failed. Time to call up Canon for a quote to repair.

[Carlos2662]

It is indded the overlay LCD in the viewfinder  

Marreiros

[Carlos2662]

Thanks for your help.

Marreiros

[Waddizzle]

I like John’s suggestion. It needs more detail.  This is how it worked on DSLRs, which did not have a separate, user replaceable clock battery. 

• Turn off camera.
• Remove all camera accessories. Batteries, media, lenses, cables, etc.
• With camera turned on, fully press the shutter and maintain it for at least 10 seconds.
• install battery and turn camera on. 

These steps would fully reset the DSLR, including clearing time and date.