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EOS 250D Freezes when taking a picture

Stanjans
Contributor

Hello, i've had my EOS 250D for two weeks now. Since today when I click the shutter button the screen goes black and the red "writing to sd card" light goes on, it takes 10 seconds to 10+ minutes for it to reset. Afterwards the photo is not on the SD card. Videos still do work.

Nothing weird happened that could cause this, last week I had the same issue but it fixed itself after an hour or so. It now has already been 5+ hours sadly.

Is there anyone that has experienced this before that knows how to fix this?

17 REPLIES 17

rs-eos
Elite

What specific card are you using? Hopefully it's a full-sized SD card (micro cards with adapters can cause numerous issues).

Peek inside the card slot to see if there's any damage or corrosion to the connectors.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

deebatman316
Elite
Elite

Have you formatted the SD Card before first use in the camera. If NOT it could cause the problem that you're describing. Also @rs-eos pointed out that using Micro SD Cards in an adapter cause these problems too. In this case use a Full sized SD. Canon cameras DO NOT like Micro SD Cards in an adapter.

-Demetrius
Bodies: EOS 5D Mark IV
Lenses: EF Holy Trinity, EF 85mm F/1.8 USM
Speedlites: 420EX, 470EX-AI, 550EX & 600EX II-RT

SanDisk SDXC Extreme 64GB 170mb/s, i've formatted it and I bought it new for this camera. The connectors seem fine, I have only inserted it 2 weeks ago and never touched it since today. So sadly it's not that 😞

Yes I have, it was a brand new SD card

Was the SD Card formatted in the camera also is it a full sized card. What size is it too 8GB, 16GB, 32GB etc. 

-Demetrius
Bodies: EOS 5D Mark IV
Lenses: EF Holy Trinity, EF 85mm F/1.8 USM
Speedlites: 420EX, 470EX-AI, 550EX & 600EX II-RT

Refer to the OP's earlier reply: "SanDisk SDXC Extreme 64GB"

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

kvbarkley
VIP
VIP

If it is a slow shutter speed and you have the dark frame subtraction turned on, the camera takes another image with the shutter closed, and then subtracts that image from the first one. This can take quite a while.

That card may be too big for there camera. I know that lower end cameras rebel, XXXXD, XXXD don't like cards larger than 32GB SDHC. Even though the manual states otherwise. I posted my response before OP responded. That's why I asked for the card size.

-Demetrius
Bodies: EOS 5D Mark IV
Lenses: EF Holy Trinity, EF 85mm F/1.8 USM
Speedlites: 420EX, 470EX-AI, 550EX & 600EX II-RT

I reset the settings and it even happens with the basic settings. It also does not save the image, it just resets after a few minutes. So it's not setting related sadly.

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