Computer does not recognize rebel t6

[serifina12]

I've installed the software for the Rebel T6 to download and print images, but my computer will not recognize it when I plug in the cable. I've looked online, but I can't seem to find anything. Can someone help me?

[Danny]

Hi, serifina12!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!