Canon m50- menu/images won't load up and the focus won't let reajust.

[G_miguel]

Hello, I had this camera for around five years and during a job it decides to not focus on the person infront but at a random spot. I tried turning it off and on to see if that would help but it changed to a different spot. No matter if I pressed down to focus on the person it wouldn't change then I tried using the menu to see if something I needed to change but it won't pop up when pressed on it. I thought it was the lense so I switched lense and it was till the same.

 

[BrianDavies]

Sounds like it is lucky then that I no longer have the camera or lens. I did give it to a friend though and they have had no issues so far, touch wood. 🙂

[deebatman316 · Accepted solution]

I think the OP's camera maybe dead. When the body starts to go the camera begins to lockup and the menu system becomes unavailable. This ended up happening to my friends mom's Rebel. She ended up getting pre-ordering the original 6D. She replaced that body back in August after the image sensor failed and went with the original R6. @BrianDavies do you own any EOS Bodies EOS 35mm Film Body, EOS Digital SLR/ EF or EF-S, EOS M/ EF-M Series, EOS R/ RF or a Power Shot camera.

-Demetrius

Current Gear: EOS 5D Mark IV, EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 50 F/1.8 STM, EF 85mm F/1.8 USM, EF 70-200mm F/2.8L IS III USM, 430EX III-RT, 470EX-AI & 600EX II-RT

Retired Gear: EOS 40D, Sigma 17-50mm F/2.8 EX DC OS HSM & EF 28-135mm F/3.5-5.6 IS USM

[BrianDavies]

"@BrianDavies do you own any EOS Bodies EOS 35mm Film Body, EOS Digital SLR/ EF or EF-S, EOS M/ EF-M Series, EOS R/ RF or a Power Shot camera."

Wow, strange question considering I joined the Canon forums. I have been shooting Canon cameras for 35 years. My first SLR was the EOS 620, followed by an EOS 100 and an EOS 10QD and then an EOS 3. I shot many weddings, portraits and model portfolios etc. with those cameras. My first DSLR was the EOS 20D and I have had many DSLR and mirrorless cameras since then. I still have my 7D Mk II with battery grip, plus 3 mirrorless cameras, the latest being the R7. I am not some newbie to cameras or photography.

[deebatman316]

@BrianDavies I'm surprised that you don't list your gear in the macros section. Do you own any speedlites. I come from the low light conditions side too. My dad does still have his EOS 620 along with some lenses. The EF 35-70mm and the EF 70-210 F/4 lens along with the 430EZ A-TTL speedlite.

-Demetrius

Current Gear: EOS 5D Mark IV, EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 50 F/1.8 STM, EF 85mm F/1.8 USM, EF 70-200mm F/2.8L IS III USM, 430EX III-RT, 470EX-AI & 600EX II-RT

Retired Gear: EOS 40D, Sigma 17-50mm F/2.8 EX DC OS HSM & EF 28-135mm F/3.5-5.6 IS USM

[BrianDavies]

I never thought about it, to be honest, I wasn't sure if it was just boasting what gear we have. I have 3 Canon speedlites (430EX II, 430 EXIII and 270EX II), but they just sit on a shelf. I use 2 Godox AD200 Pros, 1 Godox AD180, 1 Godox V1 and 1 Godox V860ii with various modifiers. I also have, but don't use, my original Nissin GT 6000 (GN 60 in metres) hammerhead flash from the film days LOL. I have 4 studio strobes with modifiers too (just cheapies) in my home studio, where I just shoot for fun, on occasion.

[deebatman316]

How do you like your 430EX III-RT. My hot shoe failed and the board failed. The IR AF Assist Beam was visible in my pictures. I had it repaired under warranty. While in for the warranty repair I acquired a 470EX-AI speedlite.

-Demetrius

Current Gear: EOS 5D Mark IV, EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 50 F/1.8 STM, EF 85mm F/1.8 USM, EF 70-200mm F/2.8L IS III USM, 430EX III-RT, 470EX-AI & 600EX II-RT

Retired Gear: EOS 40D, Sigma 17-50mm F/2.8 EX DC OS HSM & EF 28-135mm F/3.5-5.6 IS USM

[BrianDavies]

Mine is only the 430EX III and not the RT version. I bought that quite a long time ago for my 80D and wasn't using it with a trigger. It is a good flash and has never given me issues, but the reason I moved to Godox was the large lithium-ion batteries which give the flashes far more shots per battery charge and faster recycle times. The V860ii gives the same power output as the 430EX III (measured on a flash meter), but it gives 650 full-power flashes on a single charge.Godox rates it as a higher GN, but that is only because they rate it with the head zoomed in to a narrower beam to cover a longer lens.

I have had a lot of luck with Canon and it is part of the reason I stayed with them all these years. The first (and only) Canon product that ever failed on me was an EF 70-300mm USM II lens which needed some assembly replaced under warranty when it was about 2 years old. Everything else has just worked perfectly. I had a tripod collapse with my EOS 620 and it fell onto a stone church floor. The camera had 2 tiny scratches on the pentaprism and still worked perfectly up until the day I gave it away to a young guy who was wanting to get into film. photography.

[deebatman316]

Has your Godox products been compatible with your R series cameras. My friend's R5 doesn't like her Godox speedlite. The IR AF Assist Beam fires when it's not supposed too. When the camera decided the body lamp wasn't enough. With my 600EX II-RT mounted to the R5 the body lamp never fired for AF Assist. The 600EX II-RT was firing an Intermittent Flashes/ pre-fires for AF Assist. This was the first time I've seen it do it. 

-Demetrius

Current Gear: EOS 5D Mark IV, EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 50 F/1.8 STM, EF 85mm F/1.8 USM, EF 70-200mm F/2.8L IS III USM, 430EX III-RT, 470EX-AI & 600EX II-RT

Retired Gear: EOS 40D, Sigma 17-50mm F/2.8 EX DC OS HSM & EF 28-135mm F/3.5-5.6 IS USM

[BrianDavies]

I have had no issues at all with Godox flashes or triggers and they are very reliable. Is your 600EX II-RT pre-flashing for focus assist, or do you have red-eye reduction turned on in the camera menu which causes the flash to pre-flash to shut down the subject's pupils before firing the flash when capturing the image? I was under the impression that Canon mirrorless cameras cannot use the infra-red focus assist beam which the DSLRs used to use.

[deebatman316]

The speedlite is pre-flashing for AF Assist. If I turn off the AF Assist Beam. The speedlite stops pre-flashing. All of my speedlites behave this way. The 430EX III-RT and 470EX-AI do the same thing when set to IR AF Assist. But I noticed that if a color filter is fitted. With the AF Assist Beam emission method set Intermittent Flashes/ pre-flashing. The camera body emits the AF Assist Beam. When the speedlite has a color filter fitted. If I remove the color filter. The speedlite emits the AF Assist Beam everytime. My friends EL-1 manual states the exact thing above. No mirrorless cameras from ANY manufacturer can you the IR AF Assist Beam.

-Demetrius

Current Gear: EOS 5D Mark IV, EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 50 F/1.8 STM, EF 85mm F/1.8 USM, EF 70-200mm F/2.8L IS III USM, 430EX III-RT, 470EX-AI & 600EX II-RT

Retired Gear: EOS 40D, Sigma 17-50mm F/2.8 EX DC OS HSM & EF 28-135mm F/3.5-5.6 IS USM