03-01-2023 08:09 AM
Bought my R3 in January this year.
Configured my way, as a Sports Photographer, and all went smooth until this week. In two soccer games, my R3 just freezed up, and i mean, is was "dead" for taking photos.
The screen was still active, but blurred with no focus system activated , the shutter was dead too, as all the buttons. This took like 30 secs to 1min and re-established itself. Had this like 4 times in row, until i took out the battery, and turned it on.
I was in panic, as i was shooting a league match, and next week i will have Champions and Europa League matches.
Anyone with similar problems? I read a thread stating the problem was the GPS, but i have it disabled.
Doesn't seem to be the card, but i noticed that the freezes came when i was editing to my agency. Seemed like the camera went to sleep and took a long time to became available again
Any help would be appreciated as Canon wants to pick up the camera but i don´t know how much time, without the camera, is involved.
Thanks in advance.
03-01-2023 11:05 AM
Think for a moment about any changes you might have made. Hardware wise, lens, cards?
What you are describing does sound like the GPS issue reported by others.
What firmware version are you running?
Bay Area - CA
~R5 C (18.104.22.168) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
03-01-2023 12:07 PM
No changes at all. The camera is configured like the first time i dis in January
It has the latest firmware 1.3.0. I will send it to Canon.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 22.214.171.124
PowerShot SX420 IS - Version 126.96.36.199
PowerShot 620 HS - Version 188.8.131.52
PowerShot SX720 HS - Version 184.108.40.206
PowerShot G1X Mark III - Version 220.127.116.11
PowerShot G7X Mark II - Version 18.104.22.168
PowerShot G9X Mark II - Version 22.214.171.124
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.