07-27-2024 08:51 PM - last edited on 07-30-2024 10:46 AM by Danny
I have a eos rebel t100 and I can't upload videos but I can upload pictures to my phone, and fixxes?
Solved! Go to Solution.
07-30-2024 12:40 PM
Your EOS T100 camera records movies in the MOV format, this format cannot be uploaded to your phone using the Canon camera connect app.
07-30-2024 10:46 AM
Thanks for joining the conversation, XBXBlaZe!
So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
07-30-2024 12:23 PM
I'm running on android the newest version I have a Samsung s23
07-30-2024 12:40 PM
Your EOS T100 camera records movies in the MOV format, this format cannot be uploaded to your phone using the Canon camera connect app.
07-30-2024 12:43 PM
How do I upload the video to my phone then
07-30-2024 12:46 PM
You will need a card reader to connect to your phone, then take the card from the camera and put it in the card reader. Apps exist on Android as standard to allow you to copy the files from the camera memory card to the phone.
07-30-2024 12:49 PM
Would it even be worth it is the video on the t100 better then my s23?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.