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07-27-2024 08:51 PM - last edited on 07-30-2024 10:46 AM by Danny
I have a eos rebel t100 and I can't upload videos but I can upload pictures to my phone, and fixxes?
Solved! Go to Solution.
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07-30-2024 12:40 PM
Your EOS T100 camera records movies in the MOV format, this format cannot be uploaded to your phone using the Canon camera connect app.
Brian
EOS specialist trainer, photographer and author
-- Note: my spell checker is set for EN-GB, not EN-US --
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07-30-2024 10:46 AM
Thanks for joining the conversation, XBXBlaZe!
So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
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07-30-2024 12:23 PM
I'm running on android the newest version I have a Samsung s23
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07-30-2024 12:40 PM
Your EOS T100 camera records movies in the MOV format, this format cannot be uploaded to your phone using the Canon camera connect app.
Brian
EOS specialist trainer, photographer and author
-- Note: my spell checker is set for EN-GB, not EN-US --
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07-30-2024 12:43 PM
How do I upload the video to my phone then
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07-30-2024 12:46 PM
You will need a card reader to connect to your phone, then take the card from the camera and put it in the card reader. Apps exist on Android as standard to allow you to copy the files from the camera memory card to the phone.
Brian
EOS specialist trainer, photographer and author
-- Note: my spell checker is set for EN-GB, not EN-US --
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07-30-2024 12:49 PM
Would it even be worth it is the video on the t100 better then my s23?