08-19-2024 10:18 AM - last edited on 08-20-2024 09:59 AM by Danny
Here's the info: Canon T7, San Disk Ultra 32GB (not locked), Lenovo laptop with Windows 11, Firefox browser. Hope that is enough. I have had this problem for about a week. The photos show up on the screen on the camera. I insert the card into the slot on the laptop. I get the "ding" and the screen pops up. After that, nothing but a blank screen for photos. I did this yesterday and let it "sit" for at least a half hour to see if it resurrected. Nothing. Never had this trouble before. Have downloaded loads of photos with this card. Any and all suggestions are welcome.
08-27-2024 01:11 PM
You silly people, animal sacrifice is for SCSI, not SD cards. Incense is required for those.
08-27-2024 01:15 PM
And here, I've always used holy water on SD cards. I wish I knew incense was an option!
08-27-2024 01:12 PM
I concur with wq9nsc. I think it is much preferable to use a USB cable over constant removal-replacing the SD card in the camera.
I have five Canon DSLRs, Powershots G5 and G11 and other pocket digitals. None of them have ever failed to connect via USB and show up on different computers, allowing moving files from memory card to computer, when the files appear on the camera.
USB A-mini B cables are cheap. SD card adapters for a computer are cheap. You can easily try others if one doesn't seem to work.
A camera should show up in Windows File Manager, Mac or Linux desktops just like an external hard drive or flash drive does. If it does not, after trying cables and card readers, then there is a problem with the camera...either the USB port or more internally.
If you can see photos when reviewing them in-camera, they are on the memory card. Period.
08-27-2024 02:43 PM - edited 08-27-2024 02:44 PM
Yep, they are on the card. Tried card slot, USB cable, card reader: nothing. I can download photos from my Android phone with the cable.
08-27-2024 01:23 PM
I prefer the cable approach too.
Steve Thomas
08-27-2024 01:33 PM
+1
08-30-2024 04:50 PM
Update: I took the laptop to Staples and it checked out negative on viruses, etc. Two guys were most patient as I'm of the slide rule and Univac generation. It seems that Microsoft snuck in an update without notifying anyone. I loaded a card with new photos but this new "system" will take getting use to as it took me a long time to get used to the last one. I think I can stumble through it plus some help from my son and grandson. Grandson works for pizza. I have mixed photos that will need to be sorted and moved to an appropriate file.
Anyway, thanks to all who replied.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.