10-14-2023
01:54 AM
- last edited on
10-14-2023
08:15 AM
by
Arthur
Am seeing the black line at the top of the screen almost like a tick edge line compared to the other sides. It shows on live view and on the photos after the shot. Please I need help as to how do I get this black line off. Is it something to do with the shutter or.
10-14-2023 02:24 AM - edited 10-14-2023 02:25 AM
Part of a shutter blade? How does it look like if you remove the lens, put the camera in manual sensor cleaning mode and take look inside your camera?
10-16-2023 04:51 PM
Hi Stephen23,
If you could post an actual image from the camera that demonstrates the issue, then that would help us get a better sense of what you're facing.
10-19-2023 07:02 AM
Here is the image taken
10-19-2023 11:14 AM
This is on every photo? You are sure you don't have something in front of the camera/lens? It really doesn't look like a shutter blade but I suspect it probably is. It will have to go to Canon for service. Call 1 (800) 652-2666 to make sure the Mk III is still serviceable.
10-19-2023 03:50 PM
Yes, that's on every photo. Even when I change lense, it's still the same.
10-19-2023 04:01 PM - edited 10-19-2023 04:02 PM
Shutter blade or mirror, but I guess shutter blade due to the angle.
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