Hi RockROY,
Thanks for checking in with us.
According to our tech notes, the latest version of EOS Webcam Utility should be compatible with the latest version of macOS, which is Ventura, macOS 13.
Since that's the case, it would help to know more abo...
Hi Icvega,
Thanks for checking in with us.
Our repair facility should be able to clean the camera and remove residue affecting image quality in most cases. Residue on or near the camera sensor is more likely to show up when shooting at a more closed ...
Hi gabrielcsng,
Thanks for checking in with us.
If certain settings are grayed out, then that might be due to an issue with the network configuration. To help us get a better sense of what you're facing, please elaborate on how you're connecting to...
Thanks for your reply.
Let's check a few more things. On your smartphone, close out of any other apps that are running in the background except for CameraConnect.
In the camera, go to MENU - GPS DEVICE SETTINGS - SELECT GPS DEVICE and make sure that ...