Hi Umang,
We have two programs with similar names. EOS Webcam Utility is for livestreaming, but it won't work if EOS Utility is running, even if it is running in the background in the system tray. Check the icons on the bottom right of your screen an...
Hi Aadil,
It would help to get a few more details.
To what device are you trying to connect the EOS R7? If it is a smartphone, please describe the model and what version of iOS and Android it is running.
Are you using our Camera Connect app or someth...
Hi jmk,
We recently received an update from our engineering team indicating that we've found that the latest version of EOS Utility should be fully compatible with macOS Sequoia.
You can download the software from our website. Let's start by going to...
Hi wintersmith,
I suggest that you try to reinstall the software from our website. To get the latest version of DPP, let's start by going to http://www.usa.canon.com/support
Enter your camera model in the prompt, select it from the options that load ...
The custom white balance feature just uses a reference image you select to nuetralize the predominant color cast. If you have mixed light sources, there is still the potential complication that the white balance will vary depending on what light is m...
