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5d Mark IV downloading 2 versions of the same RAW file

WickWelsh
Contributor

My 5d Mark IV has recently started downloading two versions of the same shot when I import via Photoshop. I only have one card onboard and the camera shows only one version when I review in camera. I've updated the firmware to 1.33 today, but that doesn't fix the problem.

Any ideas?

10 REPLIES 10

jrhoffman75
Legend

Can you provide more info? Do you perhaps have RAW + JPEG selected in the image selection?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

Hi John,

I've got RAW set to highest quality, JPEG turned off, as is Dual RAW. I only have a single card in camera.

kvbarkley
VIP

This has sometimes happened to me with Image Capture. I find I have to re-format the card in the camera.

Thanks for the suggestion. I just tried that but still get the same issue

WickWelsh
Contributor

Just ran the download using EOS Utility 3 and it worked fine, so looks like an issue with Adobe Bridge

Lightroom allows a copy to be downloaded during import. Maybe Bridge does that and it got inadvertently selected.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

ebiggs1
Legend

Not saying it isn't a fault in Bridge but Bridge it has never done that with my cameras.  I have used it for years but I don't have the latest version. I would do a format and/or replace the CF card(s).

In the future never upgrade FW just because you are seeing a malfunction.  Find out first if the FW is the culprit by reading the upgrade details and what it corrects. Upgrading FW on a malfunctioning camera can be really bad.

If the FW simply updates a language you don't use or a lens(es) you don't have there is no reason to do it.

EB
EOS 1DX and 1D Mk IV and several lenses!

Thanks, I did the FW update because others with a similar problem (admittedly on Mac) suggested it. I also formatted the card first but no luck. I will try other cards though, so thanks for that suggestion.

ebiggs1
Legend

OK, I am using a Windows machine. Perhaps it is an issue with Bridge and Mac OS.

EB
EOS 1DX and 1D Mk IV and several lenses!
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