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why EOS R6 II screen shuts off and resets halfway through downloading

VAH1979
Apprentice

So I am downloading images from my canon r6 mk2 to a brand new laptop for editing, but halfway through downloading, the screen shuts off and resets. In other words, after clicking on the DCIM and images file, the images start downloading, but about a quarter of the way in the downloading automatically stops. Any help would be gretly appreciated.

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

What operating system are you using?

How are you powering the camera?  How is the camera connected?  Are you using any software?  Is it possible the camera is going to sleep?

~Rick
Bay Area - CA


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