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₹18K repair bill for dead EOS 1500D

amirshaikh
Apprentice

Hi

Urgent and important

My camera is dead due to not uses for 2 months  , did your manual anywhere mentioned the camera not using for long time will become dead. Your service station @pune Parvati :Shop No. E, 234 Parvati, SAI DARSHAN SOCIETY, near Brahma Chaitanya Ashram, Parvati Gaon, Parvati Paytha, Pune, Maharashtra 411009 servicing person informed due to not usage your camera is dead and now all parts has to be replaced as your model is old and parts are not available and they are asking to pay 18000 , very disappointing service from canon ,I want some resolution from your end & In complete Pune you have only one authorized service center .Your selling my model DSLR camera & how the parts are not available please confirm .

Please check the attached quotation provide by your service center .

QUOTATION PROVIDE BY SERVICE CENTERQUOTATION PROVIDE BY SERVICE CENTER

5 REPLIES 5

stevet1
Authority
Authority

amirshaikh,

This is a Canon user's forum, not the official Canon Support site. You should probably contact Canon Support in India. You can find them online.

Steve  Thomas

jrhoffman75
Legend
Legend

Just not using your camera for two months will not cause it to fail or be damaged. Do you think every camera that is manufactured is purchased and used within two months? 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

shadowsports
Legend
Legend

Greetings, 

There is obviously more to this story. Lack of use does not cause your camera to die.  My camera occasionally sits unused for 2 to 4 weeks, It always works when I use it again. 

You may want to take your camera for a second opinion as Steve recommends.  It may not change the outcome but at least you'll have confirmation. We can't speculate what happened, but cameras don't die just because they sit unused.  

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Tintype_18
Authority
Authority

18,000 USD or rupees? Sitting shouldn't cause any problems. I have heard recommendations to remove the battery if not being used for a time.

John
Canon EOS T7; EF-S 18-55mm IS; EF 28-135mm IS; EF 75-300mm; Sigma 150-600mm DG

ctitanic
Rising Star

That´s about 225 USD dollars, basically most of the repairs centers relative to photography will be charge you around that amount or even higher. Here in US the charges for repair may be even higher. For example to fix a lose Hot Shoe in a R6 you will be charged around $550! And there are not new parts involved!



Frank
Gear: Canon EOS R6 Mark I, Canon 5D Mark III, EF100-400 L II, EF70-200 f2.8 II, RF50 and few other lenses.
Flickr, Blog: Click Fanatic.
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