10-29-2024 05:22 AM - last edited on 10-29-2024 09:02 AM by Danny
Hi
Urgent and important
My camera is dead due to not uses for 2 months , did your manual anywhere mentioned the camera not using for long time will become dead. Your service station @pune Parvati :Shop No. E, 234 Parvati, SAI DARSHAN SOCIETY, near Brahma Chaitanya Ashram, Parvati Gaon, Parvati Paytha, Pune, Maharashtra 411009 servicing person informed due to not usage your camera is dead and now all parts has to be replaced as your model is old and parts are not available and they are asking to pay 18000 , very disappointing service from canon ,I want some resolution from your end & In complete Pune you have only one authorized service center .Your selling my model DSLR camera & how the parts are not available please confirm .
Please check the attached quotation provide by your service center .
10-29-2024 08:09 AM
amirshaikh,
This is a Canon user's forum, not the official Canon Support site. You should probably contact Canon Support in India. You can find them online.
Steve Thomas
10-29-2024 08:29 AM
Just not using your camera for two months will not cause it to fail or be damaged. Do you think every camera that is manufactured is purchased and used within two months?
10-29-2024 08:34 AM
Greetings,
There is obviously more to this story. Lack of use does not cause your camera to die. My camera occasionally sits unused for 2 to 4 weeks, It always works when I use it again.
You may want to take your camera for a second opinion as Steve recommends. It may not change the outcome but at least you'll have confirmation. We can't speculate what happened, but cameras don't die just because they sit unused.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
10-29-2024 10:05 AM - edited 10-29-2024 10:06 AM
18,000 USD or rupees? Sitting shouldn't cause any problems. I have heard recommendations to remove the battery if not being used for a time.
10-29-2024 02:22 PM - edited 10-30-2024 09:46 AM
That´s about 225 USD dollars, basically most of the repairs centers relative to photography will be charge you around that amount or even higher. Here in US the charges for repair may be even higher. For example to fix a lose Hot Shoe in a R6 you will be charged around $550! And there are not new parts involved!
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