EF & RF Lenses
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Resolved! Need info in a lens previously suggested

I had posted a while back and someone suggested a lens that would be good for general use as baseball games. Couldn't find the post. I checked a file that I keep with printouts of suggestions, etc., but I didn't find anything. I recall the lens was X...

Resolved! Repair Status "Suspended"

I have a lens in the service center under the extended warranty. I checked the status this morning and it is marked as "suspended".Does anyone know what that means? Thanks for any info. 

jblooo by Contributor
  • 2 replies

Resolved! RF 100-500mm Manual Focusing with AF Engaged

When using the RF 100-500mm lens (attached to a R5), and the lens switch is in the AF position, can you also use the manual focusing ring to override the auto-focusing?  The focusing ring does have any effect when the lens is switched to AF.  When us...

DEC by Apprentice
  • 3 replies

Resolved! Need a suggestion for a macro lens to photograph my jewelry

Hey there! I make jewelry and am looking for a true macro lens for my Canon T6. I've read so many different blogs, posts and I'm more confused than ever. I don't have thousands to spend and a new camera isn't an option at the moment. I've been gettin...

divella by Apprentice
  • 14 replies

Parameters of the UltraSonic Motor of lens

Hi everyone,  I'm a researcher from the university.  In my study, we ued two SLR lens with Ultrasonic Motor for imaging (f=50/1.4 and f=100/2.8).Recently one reviewer of our paper ask us to compare our new technique with the focusing speed of the USM...

Resolved! 1.4x iii release pin not always engaging

My 1.4x iii release/anti-rotation pin doesn't aways engage and I have to move the lever back and forth a few times on occasion. Not wanting my attached lens/body to fall off, I aways try to check.  I would like to send this in for service, but it loo...

steve_z by Contributor
  • 4 replies
Getting started

New to the community? Here's some information to help you get acquainted:

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.