04-10-2015 07:42 PM
The autofocus on my Canon 18-55mm is malfunctioning and I'm afraid it may be broken.
All the internet research I've done points to issues electronic, but I believe this to be mechanical simply because of the noise it makes. With the lens set to AF, it does nothing, but makes a slight whirring sounds as if the camera is trying to, but can't focus the lens. In MF, turning the focus ring makes soft clicking sounds.
The autofocus works fine on the other lens I have.
The lens has not been dropped. I take really, REALY good care of my stuff! Any other recommendations or bits of advice are much appreciated!
Solved! Go to Solution.
04-11-2015 12:33 PM
amphoto1 makes some very valid points, and it does sound like it could be the motor in the lens. We have found that sometimes we're able to remedy this without a costly repair, but it is a multi-stepped process.
Hopefully this solves your problems, and you never have to worry about it again! With my personal lenses that are not USM or STM, I always store and transport them with the AF/MF switch in the MF position. This disengages the focusing motor and prevents any accidental damage to the auto focusing motor.
If this didn't solve your problem, please feel free to click HERE to contact us for additional troubleshooting, and explore other options that might be available to you.
02-08-2019 07:45 AM - edited 02-08-2019 07:52 AM
Julius's suggested procedure unblocked my EOS1200D EFS118-55 AF at the very first try. Thank you so much!
10-09-2019 06:51 PM
Thanks bud! I'm in a long trip in japan, and when the AF stop working I panicked, you literally saved my trip!
10-09-2019 07:01 PM
Happy to be of help. Enjoy your trip.
02-25-2020 04:13 PM
05-17-2021 09:22 PM
Julius, you are a genius. I was so downcast that my lens was not working and then I tried your technique and it worked!
12-16-2015 12:22 PM
04-02-2016 09:19 PM
05-20-2016 03:48 AM
Has anyone experienced this issue but only focussing one way? My lens will focus on a subject further away but refuses to focus back to nearer subjects. Its such a pain having to set to manual in order to reset the focus to near everytime!
09-21-2017 12:31 PM
I'm having this exact same issue with my kit lens as well (EF-S 18-55mm 1:3.5-5.6 IS).
In MF mode i turn the focus to close-up. Then, when I switch to AF and focus to something further away it works, but when I try and focus on something closer again it won't focus/move.
Hoping that someone knows the reason why this is, helping me troubleshoot what the problem could be.
09-21-2017 12:46 PM
Check out the suggestion from Julius on page three HERE.
If that doesn't work, you'll want to reach out to support for options at 1-800-OK-CANON (800-652-2666).
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.