ts9521c part problem

[dthomasc]

i have the Pixma TS9521C and the base (right side) of the ink cartridge carrier has a thin piece of metal hugging the framing the hard plastic holder.. It has pulled away on document after I ran a thin piece of paper through the printer. It looks like I should be able to snap it back in place, but I push it back into the cartridge and it keeps popping back out.. Has anyone had this problem? fixes?

[ArthurJ]

Hi,

 I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

[dthomasc]

I did call them, but they said because I didn't have a warranty they couldn't help me and they didn't have any locations to take for repair.