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ts6120 will not align

Scott85
Apprentice

I have adjusted preinter head etc just as the instruction say.   It keeps printing off center so the printer is printing over to the right side.  This is a real issue when I try to print labels as the info is printed off teh label.  I just bought the printer, not impressed at all and it will go back asap if this issue is not resolved very soon.  Or it fles out the window....very frustrating to have this with a brand new product.  Please help!

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi Scott85,

 

I can understand your frustration and troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group using the "Contact Us" link below for additional assistance. You will have the option to call one of our phone or chat with one of our live chat agents.

 

 Contact Us.

 

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