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If you can, try opening the PDF in a different PDF viewer. It may be the preview/viewer in use is not letting you see past the first page/image.
If the PDF only has one page, open the IJ Scan Utility and click on the Settings button.
In the IJ Scan Utility Settings window, select the Document Scan option. Ensure the File Type is set to "PDF (multiple pages)" and then click OK.
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"IMG" is the default file name. You can change this to whatever type of name you would like to use. Make sure that the "Data Format" is kept on "PDF (Multiple Pages)". Then use the "Document" option in the IJ Scan Utility program to test the scanner.
The 2,157,50 error is caused by security software installed on your computer blocking the incoming communication from your scanner. Please temporarily disable the security software so you are able to scan.
Seriously? You expect me to disable my security software everytime I want to scan?
You should know I spent 2 hours with a rep from the security software company trying to resolve this. To no avail.
At least they had a live body to talk to.
This Canon has been nothing but a headach since day 1.
The loud crash you just heard is me throwing it out the window and starting over with a reliable and user friendly product.
You can be certain I'll never buy any Canon product again.