12-20-2024 04:57 PM
Hi, please help if you can.
The scanner on my canon mx492 with firmware 4.040 on a Mac mini running sequoia 15.1.1 is not visible and does not work. The printing works fine.
Do we need to wait for a new firmware update or have I done something wrong with my firmware update? 4.040 seems to be the current version available and I do not have the option to "start" the firmware update again (it's greyed out).
Thank you for the help!
12-20-2024 10:45 PM
Greetings,
If you review the list of supported operating systems, Sequoia is not included. It's possible Sonoma drivers might work, you can try.
https://www.csai.canon.com/support/p/pixma-mx492
~Rick
Bay Area - CA
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