12-20-2024 04:57 PM
Hi, please help if you can.
The scanner on my canon mx492 with firmware 4.040 on a Mac mini running sequoia 15.1.1 is not visible and does not work. The printing works fine.
Do we need to wait for a new firmware update or have I done something wrong with my firmware update? 4.040 seems to be the current version available and I do not have the option to "start" the firmware update again (it's greyed out).
Thank you for the help!
12-20-2024 10:45 PM
Greetings,
If you review the list of supported operating systems, Sequoia is not included. It's possible Sonoma drivers might work, you can try.
https://www.csai.canon.com/support/p/pixma-mx492
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.