07-25-2022 01:05 PM
paper is jammed in the rollers in the back of the printer, not at the intake area. it's crunched up
07-26-2022 12:00 PM
Hi,
Please click HERE for the steps to open the back of the printer to remove any paper that is jammed.
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09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R5 - Version 2.1.0
EOS R6 - Version 1.9.0
EOS R3 - Version 1.8.0
EOS R7 - Version 1.6.0
EOS R10 - Version 1.6.0
EOS R6 Mark II - Version 1.5.0
EOS R8 - Version 1.4.0
EOS R50 - Version 1.3.0
EOS R100 - Version 1.1.0
Powershot V10 - Version 1.3.0
07/01/2024: New firmware updates are available.
CR-N700 - Version 1.4.0
CR-N500 - Version 1.5.0
CR-N300 - Version 1.5.0
CR-N100 - Version 1.1.0
CR-X300 - Version 1.3.0
RC-IP1000 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
