02-09-2017 03:20 AM
Hi
Just got the Selphy CP1200.
Tried it initially in direct Wi-fi mode. Using the Canon app on an android phone.
When I connect to the Selphy Wi-Fi SSID and then try and add the printer I get a message about mobile data is on and needs to be turned off.
The only way I can get the printer added is to turn mobile data off. If I don't the printer is not found.
Can anybody verify that this is correct behaviour?
If so why does mobile data need turning off? Seems an unnesseary extra step.
Thanks
Mike
02-09-2017 01:21 PM
Hello.
What app is being used when this occurs? Also, what type of mobile device are you using?
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02-09-2017 01:43 PM
Hi
> What app is being used when this occurs? Also, what type of mobile device are you using?
Canon PRINT Inkjet/SELPHY android app
Moto G4 plus
Thanks
Mike
02-09-2017 04:13 PM
Hello.
The message appears to be related to certain Android devices.
Contact your service provider for details about the warning and to see if this can be prevented in the future.
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02-09-2017 05:10 PM
Hi
thanks, not sure how it' to do with the service provider , or is this somehow related to tethering (even though it's not.)
Anyhow the service provider are not going to do anything about it. especially given that they are generally usless 🙂
I presume the app triggers the message not the service provider.
Ah well
Mike
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