my PIXMA MG2522 will not print but the copy part does work

[jdbrown4]

My canon MG2522 will not print but it will make copies.  What do I do?

[Danny]

Thanks for joining the conversation, jdbrown4!

So that the Community can help you better, please let us know what happens when you try to print, including any error messages that you're seeing and any behavior the printer is exhibiting. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[jdbrown4]

when I try to print, the down loads that I have appear and it won't print.  I just don't know how to fix that

[ArthurJ]

Hi,

When you go to print a print preview window should open. In this window make sure that your printer is selected. The printer would appear as MG2500 series. 

If you see print to PDF or something else selected, change the printer to your model and try to print again. 

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