10-17-2013 11:23 AM
My mx922 printer fails to print 8.5"x11" paper on a consistent basis. Half the time it gives error message "no paper in upper tray". How do I instruct printer to always feed larger paper from the lower tray. I did not recieve manual in box nor have I been able to download manual.
12-07-2016 09:46 PM
I downloaded the app and works great. Thank you
06-09-2017 07:56 PM
06-20-2018 01:25 AM
03-23-2019 11:40 AM
After months of frustration, c/ping to Word etc. I decided to cut some 5x7 plain paper and when I printed,it printed from the bottom tray ! YOU MUST HAVE PAPER IN THE UPPER TRAY! That would have been helpful information in the manual!
03-23-2019 07:06 PM
Same here, Roy. I cut out a 5x7 card and taped it in the top cassette. Worked well enough until a piece of paper got jammed somewhere where it can't be gotten to without opening up the entire machine.
We decided to junk it and buy a Brother or Epson, two brands that never gave us such trouble.
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.