I try to print with iphone, but alway got this no paper in upper tray error ( I have paper in lower tray), looks like this is a canon software issue, if I can not resolve this, I will need to return this product, this is only two days old.
bought the printer, than got this error message. Decided to contact with the technician for help and they told me I need to give them 5 dollars deposit, I would never buy the product produced by this company again!
Are you sure you contacted Canon USA? Our technicians don't charge you at all for their support. Feel free to call us at 1-800-OK-CANON (1-800-652-2666) weekdays from 10 AM to 10 PM ET (7 AM to 7 PM PT).
Hello. This definitely explained the problem. Could you explain in a little more detail how to print from your iphone on 8.5x11? What kind of program do you mean? Is there an app or a setting? Can you give an example of a program that works well with this printer and the iphone? Many times I take a screen shot of a doc and want to print it, but can't. I have to email it to myself and then wait to do it from my mac. I wish there was a setting on the panel that would let us change the paper tray. Thank you.
I've tried all above 'fixes'. None worked for me every time. I removed the upper tray altogether. Everything works just fine. Have not gotten the Upper Tray alert at all since then. Prints fine every time. Put Upper Tray in as needed.
Thanks for your reply. I tried it and it didn't work unfortunately.
I've absolutely had it with Canon printers. Every time I print a page it's a time consuming adventure, normally with a bad outcome. Plus I've down loaded a "new" driver 3 times now. Canon support sites should include a tab for "Non Canon printers we recommend for when you're sick of ours".
