11-25-2020 10:34 PM - last edited on 11-27-2020 04:13 PM by Danny
Any suggestions? Mine got clogged, and I was unclogging it with a syringe and I dropped it and one of the nozzles broke. Now i am dead in the water. Dr google has not been helpful in finding me a replacement and I live hours away from the nearest service center.
12-18-2020 01:26 PM
Hi colorado_hick,
The printhead for your PIXMA G6020 should be available from Canon's Parts Department. Our Parts Department may be reached by calling 1-800-828-4040, seven days a week (excluding holidays), 8:00 a.m. to Midnight ET. They can provide you with availability and cost.
You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
12-20-2022 11:06 AM
Hi I called 12-19-22 to see if the printhead was available and they are not in stock. How is that possible?
12-20-2022 11:30 AM
Hi, billvball! The posts you're responding to are from more than two years ago. We're unable to guarantee that information regarding a part's availability from that time would still apply today. Thanks for understanding!
12-21-2022 11:23 AM
Danny, I call the Canon parts dept. 12-20-22 they said the print head was out of stock so I put in a request to contact me when back in stock.
12-20-2022 12:32 PM
Looks like PGTECH in Canada has a listing in stock.
You could contact them and see about shipping to you.
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