ix6820 magenta out of control

[jodido2020]

If a photo has no red, or all the red in one place, it prints fine.  If there is red-dish throughout, there's way too much magenta in the entire print.  And a black and white print appears sepia.  I've done all the things to the printer I could but to no avail.  I mostly use Lightroom, have tried program color management and printer color management.  I did dial the magenta way down but although that got rid of the overall cast the saturated areas were just washed out.  I think I've seen this before on another Canon printer, when the ink was running low it would oversupply the print, but the magenta cartridge was full when I started.  TIA for any help.

[ArthurJ]

Hi,

If you have not done so, please click HERE for the steps to print the nozzle check. Once it prints, click the link in step 5 to compare you nozzle check to the example. 

Does it match correctly? If possible, please take a picture of the nozzle check and attach it to your reply. 

We look forward to hearing back from you.