TR8620a prints half lines

[lstolklane]

Got everything set up fine but when it prints it is half letters. Not every line but most and causes the document to be unreadable. I have cleaned the nozzle so many times now its telling me ITS CLEAN! I have also aligned it again. Not sure what to do from here?? help

[ArthurJ]

Hi,

So we can best assist you, please let us know what version of Windows or MacOS your computer is running. 

We look forward to your reply.