installing pixma mx850 on a windows 8 machine

[MelissaOrange]

I'm installing a PIXMA MX850 onto a laptop with Windows 8. Installation disk doesn't work. I've downloaded the drivers and software, but I need to know how to do the installation - e.g. which file do I run first? NON-techie here. Thanks.

[Michael]

katerobinette16,

Double check to make sure that the USB cable is connected to the correct port on the back of the MX850.  It is possible to conenct a USB cable into the phone jacks or ethernet port if seated just right.

If you continue to have difficulties, find more help at Contact Us.

[Josh_Kemmer]

First, you should know what version of windows 8 is your computer. Pls check this relative video:
https://www.youtube.com/watch?v=M6h0DqZW9-E

Once you already know the windows 8 version, use this information to select the correct printer driver to install in your computer. Use the installation DVD / CD and follow the instructions carefully.