03-18-2024 09:11 PM
can someone help me please.
03-18-2024 09:31 PM
Hi patrickperry12,
Welcome to the Canon Community!
So that the Community can help you better, we will need to know what model Canon printer you are using. Any other details you'd like to give, such as what you are trying to print from (computer, tablet, phone), as well a the operating system and connection method (WiFI, USB cable) will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.