error message Code:9,244,3

[JIS]

I cannot scan since downloading Windows 10.  It says: You don't have the required privileges to access the specified folder Code 9,244,3

[tacksan2017]

When choosing a folder for saving scanned document, I receive the following message:

"The Login account does not have the required privilege to access the specific folder"

How can I solve this problem?

[josvai]

super, working thanks'

[bailey71]

I have found the solution with new windows 10... 

1. Open Settings

2. Selet "allow app to go through firewall"

3. select "change settings"

4. Select and allow "File and Printer sharing"

Action 2

1. Open settings

2. Open Virius and threat protection

3. Open Virius and threat protection settings

4. Open manage controlled folder access

5. Open allow an app through controlled folder access

6. Add this file to list to allow: C\Program Files (x86)\Canon\IJ Scan Utility\SCANUTILITY.exe

I did both and on all computers and I'm good to go! Good Luck!

[bailey71]

I have found the solution with new windows 10... 

1. Open Settings

2. Open "Firewall and network setting"

3. Selet "allow app to go through firewall"

4. select "change settings"

5. Select and allow "File and Printer sharing"

I forgot step two in previous post...

[GuidoYee]

baily71's solution worked the best (for me, anyway).

Thanks baily71.

[JLRC2]

Did not work for me. Still frustrated!!!

[James_C]

Hi JLRC2               

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI      

[Rodz1]

Many thanks bailey71. Your solution worked perfectly. I was starting to get very frustrated.

[JLRC2]

Resolved by uninstalling and reinstalling software. Thanks.

[RetiredGeek2]

This is a Windows 10 problem.  This Canon Error Code 9,244,3 (when trying to scan a document) stared after I installed Win 10 Feature Update 1803.  I tried everything suggested in this thread, plus a few other things, to no avail.

I stumbled across the solution by clicking on the Windows message itself in the Notifications bar on the right side of the screen.  Doing that presented me with a settings screen entitled (in tiny letters) Windows Defender Security Center.  Under that it said Allow an App through Controlled Folder Access.  Click the + sign to Add an Allowed App and up pops a mini file explorer.  Browse to your Program Files folder(s) and select the executable (.exe) – in this case SCANUTILITY.exe.  My Canon scanner (MX922) works fine now.

As an alternative, open Windows settings, search for Controlled Folder Access to access the Add App panel to turn off the Controlled Folder feature entirely.

M$ is extending its control in protecting folders to what it thinks is best for us.  I’m done with their **bleep** Feature Updates screwing everything up.