05-14-2020 12:21 PM
i recently got a Canon PIXMA TS9120 and i am trying to set it up but it keeps saying there is a support code 1405. How do i fix that?
05-14-2020 04:25 PM
Greetings,
"Recently" as in brand new or "new to you"?
https://ugp01.c-ij.com/ij/webmanual/ErrorCode/TS9100%20series/EN/ERR/1405.html
Follow the recommended steps, disconnect reconnect power. Result?
If the printer is new it has a 1 yr warranty.
If the above doesn't help, and its within the return window, return or exchange it to the retailer.
If outside the return window but still under warranty, contact canon 1 (800) 652-2666.
If outside of the warranty period, remove the ink tanks and remove/reseat the print head. If none of the above helps, its time for a new printer. The cost of shipping and repair is likely prohibative in comparison to replacement.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.