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clearing an error 1405 on my PIXMA TS9120

kamcdaniel16
Apprentice

i recently got a Canon PIXMA TS9120 and i am trying to set it up but it keeps saying there is a support code 1405. How do i fix that?

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

"Recently" as in brand new or "new to you"?

 

https://ugp01.c-ij.com/ij/webmanual/ErrorCode/TS9100%20series/EN/ERR/1405.html

 

Follow the recommended steps, disconnect reconnect power. Result?

 

If the printer is new it has a 1 yr warranty.

 

If the above doesn't help, and its within the return window, return or exchange it to the retailer.

 

If outside the return window but still under warranty, contact canon 1 (800) 652-2666.

 

If outside of the warranty period, remove the ink tanks and remove/reseat the print head.  If none of the above helps, its time for a new printer.  The cost of shipping and repair is likely prohibative in comparison to replacement. 

 

~Rick
Bay Area - CA


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