10-14-2024 12:01 PM - last edited on 10-14-2024 03:48 PM by StevenMOD
my printer will not respond to anything. it alternatively blinks between the power light and the caution light. no other response. power has been disconnected and turned back on multiple times over weeks. the front has been opened and the carriage does not move or make a sound. its totally dead
10-15-2024 10:30 AM
Thanks for joining the conversation, jengl2!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG3600 series. The exact model number should appear on the front of the unit at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
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