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Canon TS705 error code 1310

Piotr1
Apprentice

 

Hello! I have a problem with my printer, when I set printing to automatic duplex, sometimes it prints normally, but most of the times the printer reports a 1310 error "The size of paper may not be compatible with automatic duplex printing." However, my paper size is always A4. I tried printing with another computer and it does the same. After a few pages printing with duplex normally it always reports the 1310 error.

Any ideas what happened and how to fix it? Thanks!

 
 
1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, Piotr1! We appreciate the info, though we need to let you know that the PIXMA TS705 is not supported by our team here at Canon USA since that product isn't available in this country.  If you live outside the United States, please click HERE and select your country to find support in your part of the world.  Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!

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