05-31-2022 12:08 PM
When I print, some lines are okay and alternating lines are unclear, double vision. I have done maintenance more than once including deep cleaning, I have taken the printer head out and cleaned, and have cleaned the strip. Help?!
05-31-2022 12:35 PM
Hi,
You have done all the cleanings we would recommend. Since the MX922 still wont print correctly, it would need to be replaced.
If you printer is outside of it's 1 year warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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06-22-2022 09:40 PM
OMG! I've had the same problem as above. I've gone through all the troubleshooting and now when I really need to print business documents they look "drunk". Are there any newer models of all-in-ones that use the same 250xl and 251xl ink cartridges?
06-24-2022 08:18 AM
Hi,
Please click HERE to open Canon's ink and toner finder page. You can enter the cartridge number and select the search icon. This will pull up any printers that are compatible with that ink type.
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06-24-2022 03:25 PM
That was not helpful at all. No compatible printers were listed for me.
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