12-18-2024 05:22 PM - last edited on 12-18-2024 05:24 PM by SamanthaW
I have a Pixma MX922 and also MX892.. When I click on Print Center, it tells me "No Printer" and I should choose from a list of printers (where is that?) What can I do? I use a Mac laptop Sonoma 14.5.
12-27-2024 04:51 PM
Hi ArlenG,
The PIXMA MX922 and PIXMA MX892 are not supported with macOS 14 (Sonoma). You are eligible for Canon's Upgrade Program. This is for out of warranty units which, for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
Although not supported, you can try connecting your PIXMA MX922 to your Wi-Fi. Please use the following link for steps on how to perform this:
Wireless Set Up - PIXMA MX922 Printer
Once connected, you can then to try and install it on your Mac using Airprint:
1. Click on the Apple in the upper left corner of your computer's display.
2. Click on System Settings.
3. Scroll to the bottom of the left side of System Settings and click on Printers & Scanners.
4. On the right, click the Add Printer Scanner or Fax button.
5. The Add Printer window will appear.
6. Choose your MX920 series Bonjour Multifunction and click Add.
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