Hi, breannaburkett!
So that the Community can help you better, we need to know exactly which version of macOS is running on your computer and how your computer and your printer are trying to communicate with each other (i.e. via USB or via Wi-Fi). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
