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PIXMX Canon 470 Printer

winkjr
Apprentice

In the last few days my printer will only print part of a page.  It then expels the paper with only a partial printing. Does anyone know why this is occuring?  

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi winkjr,

Let's perform a test of your PIXMA MX470:

1. Load letter-sized, plain paper in the rear Tray.

2. Press the SETUP button.

3. Press the left or right button until [MAINTENANCE] is displayed in the LCD, and then press OK.

4. Press the left or right button until [Nozzle check] is displayed in the LCD, and then press OK.

Does the test page print?  Is the black grid at the top of the page complete?  Does your test page match the example at the bottom of this post?

What version of Windows are you using?
If you are using a Mac, what version of OSX is installed?

Are you using your PIXMA MX470 wirelessly?
Or with a USB cable?

 

MX490 Nozzle Check.jpg

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

winkjr
Apprentice

Patrick - thanks for the info.  Unfortunately, I'm not at that location currently.  I'll try to solution when I'm back there later this month.

Thanks

Wink

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