07-03-2022 12:26 AM
first is, it wont print on the correct side of these shipping labels i got from Amazon. it will only print on the back side? When i flip them to the correct side it gives me the "no paper" error.
second, is that ive tried to align the printer heads every way ive seen people say to do, and its still printing crooked as heck. the lines and some words are all over the place.
07-08-2022 04:04 PM
Hi skyturtle,
To resolve the printing issue that you are experiencing, please clean the encoder. To do this, please follow the steps provided in this article:
https://support.usa.canon.com/kb/index?page=content&id=ART137751
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.