12-15-2017 01:58 AM
My MX880 broke yesterday and Amazon directed me to this MX922 as the newer model. It came today and I just installed it. Holy crap my business just came to a screeching halt. I need this as a scanner for my business, top priority. Nothing else matters. The MX880 scan software was PERFECT, I think it was called EZ Navigator. I hit a button, the program popped up and scanning was a dream. All the pages I scanned show up, I can pick and choose which ones I wanted to save, put them in different order to save, pick my subfolder to save. I can't figure out how to do any of this. Before I pack this in the box and send back to Amazon I will try to get answers here as the link to ask questions on this product on the Amazon website is broken.
I was able to create a shortcut to the IJ scan utility which looks a little like the EJ Navigator software. But when I scan I see nothing and it just saves in My documents, not where I want it. the questions are:
How do I see all the scanned pages before they are saved?
Can I put then in different order, skip pages etc by checking a box before I save into a pdf?
How do I save as pdf in the folder of my choice?
There is more that I can't think of right now. This is a nightmare, hopefully someone can help me figure this out before I send back.
Thanks in advance.
12-15-2017 08:31 AM
Hi, mroco!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
02-14-2018 08:09 PM
Hello.
Review the Online Manual sections on scanning for details on how to use the IJ Scan Utility program:
MX920 Series Online Manual (Windows)
MX920 Series Online Manual (Mac OSX)
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