12-15-2017 02:36 AM
My MG6360 was working fine. The Cyan ink ran out so i replaced it. Put the cover down and now it doesnt recognise the magenta ink which was half full. I swapped the tanks over and the magenta was recognised on the cyan pin. So something wrong eletrical ? Have turned it off and unplugged but still not working any suggestions.
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02-14-2018 08:10 PM
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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02-14-2018 08:10 PM
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
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