PIXMA MX922 - Drivers not Working with HP Laptop

[BigT1960]

I just purchased a new HP 255 G10 Notebook PC.  I am attempting to install drivers for my Canon MX922 printer.  I go to the Canon Support site and download the recommended driver, xp68-win-mx920-5_65-ejs.exe.  When I run the file, an error comes up "No MP drivers are correctly installed".

I have deleted and attempted to install the drivers three times with the same error each time.

Any help would be appreciated.

Thanks,

Tony

[Danny]

Thanks for joining the conversation, Tony!

So that the Community can help you better, we need to know exactly which operating system is running on your HP computer (i.e. Windows or Linux, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[BigT1960]

My bad.  The HP 255 G10 Notebook PC is running Win 11.

Thanks again,

Tony

[normadel · Accepted solution]

You downloaded the XPS driver. Whatever XPS (a Microsoft idea) was, it is obsolete, or only needed with some special printer use. . Download the OTHER driver shown:  Print Driver and Scan Utility Installer Ver.1.01 (Windows)

[BigT1960]

Thanks Normadel.  That did the trick.  I appreciate the assistance.

God Bless,

Tony