can't get two same printers (MG5420) work on same home wireless network

[yafuwang168]

I bought another MG5420 this week and tried to setup it on my home wireless network.  It is on wireless network.  However, canon printing utility seems couldn't find it and it always go to the original one(old).  How do I make both of them work on the same time?

Thanks for your help in advance.

[Tiffany]

Hi yafuwang168!

So that the Community can help you better, we will need to know exactly what operating system you're using.   Any other details you'd like to give will only help the Community better understand your issue.

Thanks!

[yafuwang168]

Canon Support,

Thanks for your quick response. I am using Windows 7 and canon printing utility was newly installed on this pc.  If I connect this printer to the PC with USB cable, it works fine(of course). I used printer panel to setup wireless connection through WPS and it seems fine(wireless connection signal on the printer is solid blue). If you need any more details, please let know.  Thanks,.

[redd3452]

I'm having this problem.  I setup the printer on one computer and it prints wirelessly from that computer and from my iphone.  But then with my second computer (running on Windows XP)I tried to add the printer usting the Windows Printer Wizard and it can't find the printer or would like me to enter the location of the printer or the URL

Thank you,

Erin

[yafuwang168 · Accepted solution]

figured out a solution