Canon Community

Cannon MG5520 won't pick up paper

Hello, We have a Cannon Mg5520 that refuses to pick up any paper unless you physically push the paper backwards while it is attempting to print. We have run the "Roller Cleaning" about 15 times to no avail. We have turned the printer over and physica...

MG 5420 won't print good grayscale from Canon software.

The prints are tinted pink. I get better color from other software but still not correct,   EasyPhotoPrint and My Image Garden don't show an option for grayscale. I use Canon paper and ink.  Tried on Windows 7 and Windows 10. I've tried to make sure ...

canon ip7220 photos come out blotchy

Have only used my printer a few times and photos printed great. Now  the prints come out blotchy Using Staples photo plus gloss. Any suggestions?

Canon Solution Menu for mp610 has Trojan!

Hi I am using Microsoft system internals the latest release. It shows that the canon solutions menu software has a trojan on it I rescanned from virus total and sure enough 1 of 56 AVsoftware. shows this.JiangminTrojan/Agent.kita20151012 Please fix t...

how do you over ride an erroneous out of ink message

my canon MG 5500 printer continually sends an erroneous message that my ink cartridge is dry.  However, when I check out the cartridge it checks out as 1/2 full.  Is there a way to over ride this erroneous message?

Won't shut down

Hey folks! I've got a pixma MG3520 that's not shutting down. The power button is flashing green while it is powered up. I press the power button and it shuts down but after a couple of seconds it powers itself back on again. It just won't stay off. I...

what setting do I use for greeting card paper on my MG6620

I recently purchased a MG6620 printer, but it does not have a setting for greeting card paper. What seeting should I use? I make a lot of cards for family and friends, and I want them to look good and I don't want to damage my new printer, Was it a m...

Image Garden software sends repeated warnings that files may be corrupted despite reloading PIXMA MG

Image Garden software sends messages that files may have been corrupted or damaged despite reloading PIXMA MG5400 software.  After clicking OK to the repeated messages, the pictures seem fine.  What can be done to eliminate this problem?

Pixma MG5422

What's the latest on this printer saying it is out of paper in the upper tray when you need to use the lower tray which still has paper.  is there a way to fix this from home?

I have 9 photos I want to print on a single sheet of paper.

I have 9 photos on my desktop that I want to print on a single sheet of paper, an option offered by my Canon Pixma MG5420 printer. I can use the Control key to group them, but when I right click "print" and go to the 9-per-page option, they're not in...

mg2920 duplex printing

Is there a "recommended" way/ setting/procedure to print larger documents in duplex mode with the MG2920?   I can't seem to find any reference to this in my manaual.  I use the MG2920 when we travel in our RV because of it's small footprint & relativ...

error 10007 says I have to put paper in the upper cassette . Where is that

my canon pixma 2220 only scans it will not detect the printer.

my canon pixma mg2220 will not detect the printer it will scan. i have a mac 2011

Canon MG 2440 print problem on windows 10

I have installed a new Canon MG 2440 on my desktop (OS Windows 10) and receive a "user interventioned required" notice each time I want a print a document. Software was installed with disc as sent with shipment. I did the same on my laptop (also Wins...

win 7 Pixma mp610 scan to email (WLM)

I have a pixma 610, which as many will know was one of the best printers that Canon have made. I was using XP, it was a simple job to print to an email using Outlook Express as the default email client.  Just click on the options on the printer/scann...