Desktop Inkjet Printers
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Canon MX920 scanner not an option

I have Canon MX920, I can print but scanning is no longer an option? I downloaded and installed the scanner driver already. This is a new computer, on my old computer I could scan with no problem. But now I can't seem to do it. 

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hleelee by Contributor
  • 2024 Views
  • 11 replies
  • 1 likes

Resolved! mx922 scan error 2,157,50

My scanner used to work till yesterday.  Now when I try to scan, document is on the scanner, click scan from the cannon quick menu (as before), and it wakes up the printer/scanner, and seems to start scanning.  Then after several long minutes (longer...

bbqyoung by Apprentice
  • 45529 Views
  • 20 replies
  • 0 likes

PIXMA MG3620 Multiple page paper jam

My printer is a PIXMA MG3620. It's out of warranty so checking here to see if anyone can help. The printer drew in multiple sheets of paper (the entire stack of paper) at one time. Then jammed. Paper can't be moved backward nor forward. I followed th...

Josepy by Apprentice
  • 294 Views
  • 1 replies
  • 0 likes

MX492 installation problem

Have an MX492 that has been connected USB to a Windows 7 desktop.  The computer has been replaced with a new Windows 10 desktop.  When installing, it gets to the Printer Connection window, which shows Printer Detected.  After a while, that changes to...

Landau by Apprentice
  • 2698 Views
  • 4 replies
  • 0 likes

TS9520 Paper return comes out the back

I did a bad thing and loaded sticker paper in the cassette that was too heavy! It fed in then started making an awful racket and whirling sound until it jammed.  Now when I try to print it does not print and it returns blank paper out from the back! ...

DEBM by Apprentice
  • 210 Views
  • 1 replies
  • 0 likes

Resolved! MP560 won't print black ink

My MP560 stopped printing black text.  Ink cartridges are full.  Test pattern prints all colors perfectly.  But when I print a doc from my PC or laptop only the colored text prints. I've used the Utilities meno to do a clean and deep cleaning.  No he...

Nate58 by Apprentice
  • 115874 Views
  • 25 replies
  • 1 likes

PIXMA TS3420 Missing CD

I just bought this printer it didn`t come with a cd I can`t find this printer on the canon setup page so i can't get the drivers and i`am unable to use it.Can anyone help what do i do

PIXMA MX922 Error Code 1007

I have a Prixma MX922. I am trying to print a document from my Samsung S9 android. I have downloaded everything  properly but continue using to get error code 1007 which has something to do with the paper.  There are 2 trays but only 1 holds regular ...

Rondi by Apprentice
  • 213 Views
  • 0 replies
  • 0 likes

TR8520 PGBK showing used but it is brand new

Replaced TR8520 PGBK used cartridge with new cartridge. Printer display screen shows that it is a "used" cartridge and will not print using that cartridge.Solutions tried:Inserted new cartridgeUnplugged the printer and plugged it back inTried another...

TRyork by Apprentice
  • 194 Views
  • 2 replies
  • 0 likes

Resolved! Pixma G6020 printing black as brown, no cyan at all

I swear I didn't do anything except give my printer a new password for the house wi-fi. Since then, anytime I try to print black—even if I tell the printer to print in grayscale rather than color—instead of black, I get brown. And a nozzle check show...

Catbus by Contributor
  • 591 Views
  • 7 replies
  • 0 likes

PIXMA TR8622 Prints But Won't Scan

Hi! I am having an issue with my printer communicating with my laptop. Specifically it won't scan- It prints though - I tried scanning through my laptop and even directly on the printer - very suspicious because I never had an issue before. It was te...

Canon Pixma G6020 Horizontal Lines

Hello! I have been having issues with my Canon Pixma G6020 printing with these horizontal lines. This is a new issue, these lines have never appeared before.I am using the exact same paper and exact same print and quality settings I have always used....

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