So, before last year we could just select "label" in proprieties and it would print well on my labels. So I know the printer can handle it. But now, the only options are disk (?!? no one needs that), photo, envelope, plain paper and automatically detected media. Spoiler: it doesn't detect labels. In fact, one of my printers categorically refuses to print the labels (I don't need the hack to make it recognize it. I need the option restored) while the other just prints on it like it's plain paper.
And again, I know my printer was able to do this last year. So I'd very much like to know why this option was removed (especially since canon boasts that it can do labels on the website.)
And the reason why it's problematic is that even with the "hack" (removing the easy peel top of the label) it pretty much prints super badly compared to what it did a year ago.
So that the Community can help you better, we will need to know more information.
What is the exact model printer you're using (it's usually on the top or front of the unit)?
Which version of Windows or macOS are you using?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside the USA, please click HERE to find support options in your country.
Thanks, and have a great day!
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