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Tr8620a, unable to install driver, tells me I must be administrator, and I am.

RodneySS
Apprentice

I am unable to install this driver, its telling me that I must be the administrator, but I am using an admin account to install

File Name
win-tr8600-1_1-n_mcd.exe
File Version
1.1
File Size
20.39 MB
Post Date
04/12/2022

Windows 11 22h2 OS Build 22621.1702

I found some old posts referencing a [checkadmin] section in the msetup4.ini, but I don't see that section. Is there a different version of the driver you can give me? 

 

 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

On the support page for the TR8620a scroll down under software and drivers and select more. Then try downloading the TR8600 series MP Driver Ver.1.03 (Windows) file. 

If the issue persists,  I recommend reaching out to Canon support for real time support with this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

 

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