Professional Print & Layout Ver.1.6.1 (Windows) Wont Install

[wpfeiring]

Hi,

I am unable to install Professional Print & Layout Ver.1.6.1 (Windows) on my desktop PC. I get an error message "Failed to Install Canon professional Print and Layout" (Error Code 0). I have tried running as administrator, disabling anti virus etc. Don't know how to get it to install.

I was able to install it on my Win 11 laptop.

Any suggestions?

Thanks 

[shadowsports]

Greetings,

Can you tell us more about the Windows device that it won't install on.  What version and build of Windows is it running?  Is it running in Windows S Mode.  Does it have an ARM based processor?

[wpfeiring]

So I was able to copy the folder from my Laptop onto my desktop and it is working!

My desktop is running Intel i7. Windows 11 home 25 H2. 

Not sure why the installation program would not work.

Thanks for reaching out.

[wpfeiring]

So as I mentioned I was able to get the program to run by copying it from my laptop to my desktop.

Today I tried the Lightroom Plug In but it would not run. I also tried to install the account management software and it would not install.

I was able to run the plug in and install the account software on my laptop.

I called tech support at Canon and they said may be issue with my Win 11 log in.

Not sure what to do. Anyone have any suggestions?

Thanks 

[wpfeiring]

So I figured it out. I placed the PPL installation files into C:\program files\canon and ran the installation with out an issue. I then ran the plug in install and it worked.

For the accounting software I placed the installation files into C:\program files x86\canon and ran the installation with out an issue.